New Hampshire’s Resource for
Best Practices in Alcohol and Other Drug Services

Effective Communication Strategies & Tools

• Strategies and Tools for Reducing Gaps in Communication
• SBAR Communication Tool
• SBAR Communication Tool - EXAMPLE

Documentation

• Individual Clinical Supervision Documentation Form

Tracking Logs

• Individual Clinical Supervision Session/Documentation Tracking Log
• Tracking Log for Non-Emergent Calls Received
• Group Supervision Tracking Log

Evaluation Assessments

• Counselor Evaluation of the Supervisor
• Supervisor Evaluation of the Counselor

Building Collegial Relationships and Team Bonding

• Team Trust Survey
  This survey is a great starting point for understanding the current culture of a team and will provide for the ability to develop higher levels of openness and feedback among staff members, create a common vision, and share observations and differing perceptions.
• Relational Coordination
  This website is a great source for learning more about the coordination of work, in particular, the quality of communication and relationships among staff members. This reference also includes a survey for measuring team dynamics.
• Self and Peer Assessment: the Case of Peer Supervision in Counseling Psychology
  This article explores the benefits of peer supervision and assessment, and explains a design and method for implementing peer assessments within a group setting.
• Group Supervision
  This reference discusses group supervision, the benefits, models, and processes.
• Counselor Attitudes
  This document discusses the categories of Counselor attitudes and the development of these behaviors.